Test ID:	1.3.6.1.4.1.25623.1.0.146120
Category:	Denial of Service
Title:	OTRS DoS Vulnerability (OSA-2021-09)
Summary:	OTRS is prone to a denial of service (DoS) vulnerability.
Description:	Summary: OTRS is prone to a denial of service (DoS) vulnerability. Vulnerability Insight: DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. Affected Software/OS: OTRS version 6.0.1 and later, 7.0.x through 7.0.26 and 8.0.x through 8.0.13. Solution: Update to version 7.0.27, 8.0.14 or later. CVSS Score: 4.3 CVSS Vector: AV:N/AC:M/Au:N/C:N/I:N/A:P
Cross-Ref:	Common Vulnerability Exposure (CVE) ID: CVE-2021-21439 https://otrs.com/release-notes/otrs-security-advisory-2021-09/ https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
Copyright	Copyright (C) 2021 Greenbone Networks GmbH

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